Ambulance Scheduler Job at MedFleet, LLC, Hudson, FL

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  • MedFleet, LLC
  • Hudson, FL

Job Description

Summary:

Responsible for scheduling field, communications center, and specialty service assignments, as well as standbys for all employees. This position will interact throughout the company internally.

Major Duties and Responsibilities:

  • Maintenance of manpower schedules to ensure the achievement of contractual performance standards and operating objectives.
  • Obtain good working knowledge and utilize scheduling software.
  • Ensure quality measures on company policies with emphasis on monitoring scheduling practices.
  • Ensure the balance between the company goals and the employee needs.
  • Have a clear understanding of the organization’s mission, values, goals and objectives.
  • Develop a continuous quality improvement program for scheduling practices.
  • Interface with supervisors to assist them in making informed decisions regarding production.
  • Ensure scheduling processes are followed, and resolve issues that may arise.
  • Play a key role in filling open shifts (or shift bid process if necessary).
  • Ensure that vacation and sick time is replaced when indicated by demand.
  • Create and maintain an environment in which employees are treated fairly, and feel valued as individuals for their contribution to the organization.
  • Participate in departmental and company meetings as required.
  • Work with the Operations Department on identifying needed schedule changes and minimize impact to employees.
  • Work with payroll regarding assuring proper records for incentive payment.
  • Perform other such duties as may be required.

Qualifications:

  • High School diploma or equivalent.
  • Strong computer skills.
  • Scheduling in an EMS environment or other high-volume scheduling industry is highly desirable.
  • Excellent customer service and interpersonal skills.
  • Must be able to multi-task; answer phones and wait on employees in office.

  Physical Requirements:

  • Occasionally: Walking inside, carrying no greater than 25 pounds, kneeling, stooping, bending, leaning.  
  • Frequently: Hearing/listening, clear speech, touching, typing.  
  • Constantly: Sitting, seeing.  

Job Tags

Shift work,

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