Office Technician (Typing) Job at Department of Food & Agriculture, Sacramento County, CA

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  • Department of Food & Agriculture
  • Sacramento County, CA

Job Description

Job Description and Duties

Per CCR 249.3, this job control may be used to fill subsequent vacancies.


Under supervision of the Staff Services Manager I (SSM), the incumbent is responsible for performing a variety of office support tasks to support Weighmaster Program - related work in the enforcement of provisions of the Business and Professions Code (BPC) and the California Code of Regulations (CCR). The incumbent is responsible for a variety of duties which include weighmaster records and database management, respond to inquiries and requests from the public, and generate reports.


Weighmaster Program Administration -


• Perform Weighmaster licensing functions for Program.


• Guide Weighmaster businesses through the licensing process.


• Audit Weighmaster licensing documents/information in order to determine accuracy of Weighmaster certificates. Gather, analyze, and verify Program license and certificate information, and make independent determination regarding the accuracy of that information based on BPC and Division policies.


• Maintain an online portal containing weighmaster licensing information for approximately 7,000 Weighmaster businesses and 48,000 deputy Weighmasters.


• Maintain business records both online and in hard copy folders.


• Prepare and process monthly renewal licensing documents.


• Serve as point of contact between the Division and CDFA-Information Technology to maintain the Weighmaster database.


• Monitor and survey industry license activities to ensure compliance with Weighmaster licensing and fee assessment; license new Weighmasters and update existing licenses.


• Resolve problems with delinquent and suspense Weighmaster accounts through written notifications and telephone calls.


• Work with investigators to research suspected violations of provisions of Weighmaster licensing laws and regulations; conduct research to provide information to Division’s Special Investigators on developing cases.


• Use a personal computer to type various forms and memos.


Communication -


• Respond to questions from Weighmaster field staff and county officials and provide information to assist in resolving complex licensing issues.


• Confer with and advise industry and consumers on new and changing Weighmaster laws and regulations in order to ensure compliance and consistency with the BPC and the CCR.


• Provide assistance to the public by phone and written correspondence in a courteous and professional manner.


Administrative Support -


• Answer telephone calls received on a multi-line phone and direct calls appropriately.


• Respond to questions from the public regarding all Division programs.


• Draft correspondence and inform management of requests, comments, and needs involving the public and local weights and measures officials.


Candidates may perform these essential functions with or without reasonable accommodation.

You will find additional information about the job in the .

Working Conditions

This location provides FREE PARKING in a secured, private lot. Close to all freeways, restaurants, and seasonal farmers market.


The duties of this position are performed in an office setting. The incumbent is based out of the Sacramento DMS Headquarters office. The incumbent has a cubicle in an office shared with other employees. The office is equipped with modular office furniture and each employee has his/her own telephone with voice mail and a computer with various software programs, Internet, and e-mail access.


Incumbent must be able to establish and maintain effective working relationships with all persons contacted during the course of his/her work, operate standard office equipment, work well under pressure, make appropriate decisions, and work independently to complete assigned tasks and meet required deadlines. Incumbent will dress appropriately based on the type of work to be performed.


Regular or recurring telework may occur as part of the incumbent’s ongoing regular schedule in accordance with CDFA’s Telework Policy.

Special Requirements

  • The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Applicants MUST submit a Statement of Qualifications (SOQ) addressing the following three items. The Statement of Qualifications should be no longer than two pages and have your name clearly printed at the top of all pages. Your resume is NOT considered a substitute for the SOQ.

1. Describe your organizational skills.


2. Describe your preferred communication method/style.


3. Describe your experience working with stakeholders.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:


The incumbent in this position must be able to establish and maintain effective working relationships with government and industry representatives, work well under pressure, and work cooperatively with other staff members in completing designated work and meeting required deadlines.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Hard Copy Applications:

If you are dropping off or mailing in your application, please use the Examination/Employment Application, STD 678 Revised 10/2023 version.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    A completed Statement of Qualifications (SOQ) must be submitted with your State Application to be considered. The SOQ must follow the specifics as stated in the “Special Requirements” section.

Job Tags

Permanent employment, Full time, Local area, Remote job,

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