Sr. Citrix Engineer - 100% Remote Job at Simple Solutions, Jacksonville, FL

  • Simple Solutions
  • Jacksonville, FL

Job Description

Title: Sr. Citrix Engineer

Duration: 6-12 Months

Location: Remote


Job Description


W e’re a team of makers, doers, and builders, working to create the most advanced technology solutions in banking. We’re not your stereotypical suit and tie bankers: we’re an innovative team of leading tech experts, pushing boundaries, and taking risks. We’re building an agile team of the most skilled and creative workers to solve complex problems, architect solutions, write high-performance software, and chart our new path, all to make the lives of our customers, and the communities that we serve, better. Join us and be part of something new as we build tomorrow’s bank, today.

Experience Required

  • Minimum of 6-8+ years’ professional experience in a technical engineering position involving Application Delivery (Load Balancing) technologies in a highly complex enterprise environment.
  • Demonstrated experience with and proficiency of Citrix Netscaler ADC technologies, appliances, SSL offloading, content switching, and global service load balancing (GSLB) Primary Responsibilities:
  • Respond promptly to incident, service request, and problem tickets related to the organizations Citrix Netscaler Load Balancing technologies and provide 2nd and 3rd level issue troubleshooting.
  • Prioritize and manage a queue of support tickets, ensuring timely resolution and escalation when necessary, with the goal of operationally supporting application customers (stakeholders).
  • Comprehensively document all relevant information, troubleshooting steps, and resolutions in the ticketing system. Conduct post ticket analysis (quality control) for resolved incidents.
  • Perform root cause analysis for major incidents and implement preventive measures.
  • Monitor and maintain the health of the Application Delivery infrastructure, including physical and virtual server/appliances, Cloud platforms, and supporting systems.
  • Conduct routine checks and proactive maintenance to identify potential issues before they impact operations.
  • Collaborate with other IT teams to implement changes and updates as required.
  • Work closely with cross-functional teams, including developers, system administrators, and network engineers, to address complex issues.
  • Provide technical expertise and guidance to other teams as needed.
  • Contribute to the knowledge base to facilitate efficient issue resolution. Technical Knowledge:
  • Intermediate to advanced knowledge application-based TCP/IP networking and protocols, including DNS, VLANS, SSL, and PKI & certificate technology.
  • Familiarity with scripting languages commonly used for task automation (Ansible, Python, etc.).
  • Demonstrated experience reviewing, interpreting, and responding to packet captures and log data (PCAP, .HAR, etc.) during the course of successful troubleshooting processes
  • Ability to read, decrypt and help operational team members troubleshoot Wireshark and Fiddler packet captures.
  • Understanding of Enterprise technologies such as Load Balancers, Firewalls, VPN, Remote Access, Windows packaging, and GPO’s are also preferred.
  • Possess expert troubleshooting skills in the areas of security and networking.
  • Experience with Windows and Linux web server administration preferred.

Job Tags

Contract work, Remote job,

Similar Jobs


Geotechnical Group Manager Job at Terracon

 ...department including staff training, development, and performance review, utilization of equipment and facilities, safety oversight, quality of services and work product, timely delivery of services and deliverables, and adherence to policies and procedure. Plan for and... 


Instructional Designer - e-Learning Developer Job at Adecco

 ...Instructional Designer / Learning Experience Designer Join Adecco at our Global Fortune 500 client in Morrisville, NC driving innovation in Edge computing, AI integration, cybersecurity, collaborative technologies, and workstation verticals. Role Overview: You... 


Dental Technician Job at Adecco

 ...Adecco is assisting a local client recruiting for a Dental Assistant in Springfield, MO. This job requires candidates to create dental...  ...listed below Apply Now! Responsibilities for Dental Technician include but are not limited to: Craft dental crowns, bridges... 


Instructional Systems Designer Job at SAIC

 ...Description SAIC is seeking an Instructional Systems Designer to support our Federal Aviation Administration (FAA) program. General Position Execution Expectations: Use established instructional theories to design and develop instructional content for instructor... 

US Veterans Health Administration

Senior social worker Job at US Veterans Health Administration

 ...situations. Provides clinical consultation to various levels of training and will be able to provide clinical supervision of Social Work students or those seeking advanced practice licensure. Serves on Medical Center or Healthcare System, VISN, and/or National...